PRIVACY POLICY

Last Updated: January 2, 2026


High 5 AI doing business as Dirt Logic (“Dirt Logic,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our software platform, products, and services (collectively, the “Services”). This Privacy Policy applies solely to business users of Dirt Logic and does not apply to consumers or individuals under the age of 18.

1. Information We Collect

We collect information in the following categories:

a. Information You Provide Directly

When you register for or use the Services, we may collect:

- Name, business name, job title

- Email address and phone number

- Account login credentials

- Communications with us (support requests, emails, messages)

- Files, documents, images, or other content you upload

- User inputs, prompts, and instructions submitted to AI features

b. Customer and CRM Data Uploaded by You

As part of providing our Services, Dirt Logic processes data that you upload or input about your customers, including:

- Names, phone numbers, email addresses

- Addresses and property details

- Call recordings, call transcripts, and message logs

- SMS and email content sent or received through the platform

You are the data controller of this information; Dirt Logic acts as a service provider/processor.

c. Voice and Communications Data

If you use our AI Voice or communications features, we collect and store:

- Call recordings (recorded at all times when the service is active)

- Voicemails

- Call transcripts

- SMS and email message logs

d. Payment Information

Payment information is processed securely by third-party payment processors (e.g., Stripe, PayPal) through our platform provider. Dirt Logic does not store or directly process credit card or banking information.

e. Automatically Collected Information

We may automatically collect:

- IP address

- Browser type and device information

- Pages visited and usage activity

- Referring URLs

We use Google Analytics and Meta Pixel to analyze usage and support advertising and retargeting efforts.

2. How We Use Your Information

We use the information we collect to:

- Provide, operate, and maintain the Services

- Enable AI automations, chatbots, and voice agents

- Process communications (calls, SMS, emails)

- Improve platform functionality and performance

- Provide customer support and respond to inquiries

- Send service-related and marketing communications

- Detect fraud, abuse, or security incidents

- Comply with legal obligations

3. Use of Artificial Intelligence and Automation

Dirt Logic uses third-party artificial intelligence providers to deliver certain features, including AI chat, workflow automation, and AI voice services.

User inputs and uploaded data may be transmitted to AI providers solely to provide the requested functionality. AI training on your data is disabled. We do not permit AI providers to train their models on your data. AI-generated responses may be automated and are not guaranteed to be accurate or complete. You remain responsible for reviewing and approving outputs before relying on them for business decisions.

4. Cookies, Analytics, and Advertising

We use cookies and similar technologies to:

- Analyze website traffic and usage

- Measure advertising effectiveness

- Support retargeting and marketing campaigns

We do not currently provide a cookie consent banner. You may control cookies through your browser settings.

5. How We Share Information

We do not sell personal information. We may share information with:

- Platform and infrastructure providers (including GoHighLevel)

- Payment processors

- Communications providers (e.g., SMS and voice services)

- AI service providers (for processing only)

- Contractors or service providers acting on our behalf

We may also disclose information:

- To comply with legal obligations or lawful requests

- To enforce our agreements or protect rights and safety

- In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be deleted upon account termination or upon verified request, subject to legal or operational requirements.

7. Data Security

We implement industry-standard administrative, technical, and physical safeguards, including encryption in transit and at rest where appropriate, to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights (U.S. Users)

Depending on your state of residence (including California), you may have the right to:

- Request access to personal information we hold about you

- Request deletion of your personal information

- Opt out of certain data uses where applicable

Requests may be submitted to:

Email: contact(at)dirtlogic.ai

We do not currently support self-service data export.

9. Children’s Privacy

Dirt Logic does not knowingly collect or solicit information from individuals under the age of 18. Our Services are intended solely for business users.

10. Third-Party Links

Our website or Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact(at)dirtlogic.ai